Orders received will be processed on the next working day. We aim to dispatch all orders within three working days of receiving the order.
UK Standard deliveries are sent by Royal Mail 1st Class or occasionally via UPS for larger items. Please note that UPS deliveries will require a signature on receipt.
You should receive all your purchases within seven working days (Monday to Friday, excluding Bank Holidays) of placing your order.
Please contact us if you haven’t received your order.
What if I buy an ecard?
Once we received your order for the ecard, we process it and the email is sent instantly to the recipient. Of course, they have to check their inbox, but it's with them very quickly.
How do I get in contact with any questions?
You can email us at gifts@rspca.org.uk and we will get back in contact as soon as possible.